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Alternative Health Appointment Booking

Published 06/07/2012 and rated Ratingstars5 5 out of 5 stars
by Carmen Rane Hudson
What can you use the app for? allows users to find and price health and wellness providers in their area before booking an instant appointment. The app includes a network of over 15,000 providers, including massage therapists, chiropractors, nutritionists, personal trainers, yoga instructors, acupuncturists, and more. There is also a resource area which allows users to educate themselves about common health concerns. This app takes a lot of the guesswork out of finding providers and ensures that nobody finds themselves stuck in a waiting room without the money they need to pay for the services they have just received. It’s also an outstanding way for alternative health providers to market their services, get found, and connect with customers.

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What is the history and popularity of the app? was founded in 2010 by husband-and-wife team Alison Harmelin and Samer Hamadeh. It has enjoyed a steady growth in popularity as well as major media attention. It has been featured in TechCrunch, Fox News, Mashable, Dow Jones VentureWire, and BetaBeat.

What are the differences to other apps? is similar to many apps which match consumers with providers, but it caters to a specific niche of people who are interested in alternative health and who want to care for their health care needs without any surprises. There do not seem to be similar apps operating in this niche.

Alternative Apps
How does the web app look and feel to use?

The app allows users to search by zipcode and puts all the information they might need in a single place. The user can search by category. When they see a provider they will see information on rates and availability. A big, clearly marked button gives users the opportunity to book an immediate appointment. Users pay providers with a credit card . The entire encounter becomes stress free as the provider knows he or she will be paid and the patient knows that the service is paid for, allowing both of them to get on with the business of focusing on the user’s health by the time the appointment rolls around.

How does the registration process work?

Registration is a little odd. Users can add their e-mail addresses and choose a password, or they can sign up with Facebook or Twitter. Users who sign in with their social media accounts are immediately asked for additional information, much of which could have been pulled off of the account they just logged in with. Fortunately they don’t have to provide this information right away, but it is implied they will need to do it eventually if they want to set an appointment. This two-step, redundant registration process is a small blip of a problem in an otherwise great service.

What does it cost to use the application?

It is free to simply search providers and view prices. Users will have to pay the providers, who set their own rates.

Who would you recommend the application to?

Users who want to use alternative health services will find this to be an outstanding, easy tool for locating providers without having to suffer through any surprises. Users who want more traditional health services aren’t going to find much to thrill them on

  • Users can access a nationwide network of over 15,000 providers.
  • Transparent prices allows users to make an informed decision before booking an appointment.
  • Providers are checked out thoroughly before being added to the network.
  • Users can read answers to common health questions.

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